DELIVERY INFORMATION

ALL ORDERS ARE FULLY TRACKED FROM START TO FINISH

FAST DELIVERY

Fully tracked throughout

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Proud Winners of the Queen's Award for Enterprise

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COVID 19 UPDATES

ALTHOUGH WE ARE WORKING AS NORMAL, SMALL DELAYS WITH SOME ORDERS CAN BE EXPECTED

The Coronavirus has impacted all of us but we continue to ship orders from our warehouse as usual. We’ll always do everything we can to get your order to you and keep you riding. Although our warehouses are operating as normal we are experiencing some isolated delays with couriers / postal services which can impact on delivery times. Where possible we encourage you to use our Express Delivery options to get the fastest possible delivery.

While the vast majority of orders are shipping and arriving without delay please be aware that some couriers are experiencing some delays in certain regions.

Like all businesses, we have made significant changes to the way we operate to do our part in reducing the spread of the virus and look after our team. These include, among other things:

- Home working for everyone that is able to

- Social Distancing in the Workplace (luckily we have big warehouses so can easily spread out)

- Hourly Hand Washing and Cleaning for our Warehouse Teams.

DELIVERY OPTIONS

The cost of delivery and the services available are dependent on the contents of your basket and will be calculated at checkout . However here is a guide below;

Standard  - Typically arrives in 2-14 days dependant on region
Express - Delivers in 2-5 Days depening on region

STANDARD SHIPPING

Our standard shipping services are fully tracked from start to finish and are available on all orders. The transit times vary on overseas deliveries but we always 100% tracked services so you can get updates at all times.

EXPRESS DELIVERY

Our Express delivery options available only on certain baskets where we can guarantee the delivery times. If you are unable to see Express delivery at checkout it means your basket is not eligible for Express delivery. Items that are available for Express are labeled on their product page in the shipping message.

GENERAL SHIPPING INFO

Our couriers typiocally deliver on Weekdays (Monday - Friday) but not weekends (except for Saturday Delivery). However this can vary by region.

All our deliveries are fully tracked from start to finish and you will be notified of each step from dispatch to delivery and you can check the status of your order anytime from your account page or from the link in your confirmation email.

Duties and Taxes

Depending on your country you may be liable for local import duties or taxes. PLEASE NOTE: These are your responsibilty and are not covered by SourceBMX at the time of checkout. Typically you will be contacted by your countries Import autorities or the courier to cover the costs of any import duties and taxes when your order arives in your country.

DELIVERY INFORMATION FAQ

  • All in stock orders placed before the deadline shown on that product page are dispatched from us that day.

  • Shipping times vary depending on the Service and your location but transit times specific to your address are displayed at the checkout once your address has been entered (before payment is taken)

  • Once your order has shipped you will be emailed or text your tracking details. You can also track your parcel by visiting your Account page